Sample enquiries (simulated) — tap one to load it
simulated inbox — nothing is sent
[internal note — never sent to the customer]
How this runs in production: the front desk connects to the real inboxes (info@ and shop@) and watches them around the clock. It only auto-sends replies that fall within an approved policy — everything else is drafted, routed to the right person and queued for one-tap approval, so a human always stays in charge of anything unusual.